SHIPPING
ALL ORDERS SHIP DIRECTLY FROM TANZANIA VIA DHL OR EMS (LOCAL GOVT. MAIL CARRIER)
ALL ORDERS TO THE U.S.A., CANADA, AND PARTS OF EUROPE, AND AFRICA QUALIFY FOR FREE SHIPPING!
WHERE WE SHIP FOR FREE
Canada (13 of 13 provinces/territories)
China
Croatia
France (13 of 13 regions)
Germany
Hong Kong & SAR China
Hungary
Japan
Nigeria
Norway
Philippines
Poland
South Africa
South Korea
Sweden
Switzerland
United Kingdom
United States
DON’T SEE YOUR COUNTRY IN THE LIST ABOVE? CONTACT US HERE. WE MAY BE ABLE TO ADD YOU TO THE LIST.
U.S. SHIPPING
All orders to the United States qualify for free 2-3 week international shipping. This means that you should receive your order within 2-3 weeks of placing it. Once your order is shipped, you will receive an email confirming the shipment along with a tracking number.
INTERNATIONAL SHIPPING
Most orders to Europe, other African countries, and Asia qualify for free 2-3 week international shipping. This means that you should receive your order within 2-3 weeks of placing it. Once your order is shipped, you will receive an email confirming the shipment along with a tracking number.
IN THE CASE THAT YOUR COUNTRY IS NOT ON THE SHIPPING LIST FOR FREE INTERNATIONAL SHIPPING, A FLAT RATE OF $90 WILL BE ADDED TO YOUR ORDER AT CHECK OUT.
RETURNS
RETURNS & EXCHANGES
Returns and exchanges on items received by the customer are not permitted. If there are any issues with the products received, the customer will receive a partial or full refund, depending on the specific issue.